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Updating Your Member Profile Information 

  Contact LBWC Website User Support Here 


How do I update my contact information and Special Interest Group selections?

 VIDEO 

  1. Login (NOT "Register to Join") and enter your username or email address and password. Your name appears in the top right-hand corner when you have logged in successfully.
  2. Click on your name. A dropdown menu appears. 
  3. Click "Profile" and scroll down the fields to update your information.
  4. Click SUBMIT to save your updates. Scroll up immediately to the top of the screen to see a popup message of "Saved" that confirms your information has been saved. LBWC Membership will be notified automatically of your changes.

How do I change my password?

  1. Click "Login" (NOT "Register to Join"). Then enter your username or email address and password. Your name appears in the top right-hand corner when you have logged in successfully.
  2. Click on your name. A dropdown menu appears. 
  3. Click "Profile". Tabs for Overview, Password, Emails and Cards appear.
  4. Click the Password tab. 
  5. To change your password:
    1. At Current Password, enter your current password.
    2. At New Password, enter your new password.
    3. At Confirm Password, re-enter your new password.
    4. Click SUBMIT to complete the password change.

How do I add or change my email address?

⁠Note: If your email address is incorrect, you will not receive confirmation emails sent automatically from the website.

  1. Click "Login" (NOT "Register to Join"). Then enter your username or email address and password. Your name appears in the top right-hand corner when you have logged in successfully.
  2. Click on your name. A dropdown menu appears. 
  3. Click "Profile" and then, click the "Emails" tab.​
    1. Click the "+Add" button to add another email address or click the pencil icon to change an email address. Check the Default box if you want that email address to be used by the website system automatically and listed in the Member Directory. Click the floppy disk SAVE icon on the far left.
    2. Click the trashcan icon to delete an email address. Then, click "OK" in the pop-up message to confirm the deletion or "Cancel" to keep it in the system.

How do I add or update my credit card?

⁠Note: Debit cards are not accepted.

  1. Click "Login" (NOT "Register to Join"). Then enter your username or email address and password. When you see your name in the top right-hand corner, you have successfully logged in.
  2. Click on your name and a dropdown menu appears.
  3. Click "Profile" then, click the "Cards" tab.
  4. Click "+ Add" to enter a valid credit card for payment OR click the pencil icon to update a previously saved credit card.
    1. For Cardholder, enter the name on the credit card.
    2. For Number, enter the credit card number without spaces.
    3. For MM/YYYY, enter the expiration month and year in MM/YYYY format, e.g., 01/2022, not 01/22.
    4. For CVC, enter the three-digit card verification code that is shown on the credit card.
    5. For Zip Code, enter the zip code of the cardholder.​
    6. A checkbox appears when more than one credit card is listed. Check the "Default" box for the credit card you want the system to use automatically.
  5. Click CREATE to add your credit card or click SAVE to keep or CANCEL to not save the changes made to your credit card information.
  6. You can delete a credit card from the system by clicking the trashcan icon next to the credit card to be removed. Then, click "OK" in the pop-up message to confirm the deletion or "Cancel" to keep it in the system.